England Athletics

Your myAthletics portal account 5

• How do I sign in if I've forgotten my URN?
• What do I do if I've forgotten my password?
• Why haven't I received my password reset email?
• How do I register to access the myAthletics portal?
• How do I change my password?

Managing your club through the myAthletics portal 6

• How do I access the club management area of the myAthletics portal?
• Why am I not seeing all of the menu options for my club in the portal?
• How do I add a secondary venur to my club's details?
• Why doesn't my membership summary information look right?
• How many club volunteers can have access to the club management area of the myAthletics portal?

View all 6

Managing your club members 14

• How do I add a new member to my club?
• How do I manually enter a club member's address?
• How do I search for a club member within my club?
• How do I update a member's roles?
• How do I update a member's information?

View all 14

Club Membership Types 8

• How do I set up membership types for my club?
• How do I delete membership types no longer in use by my club?
• How do I edit membership types for my club?
• How do I change the membership type assigned to my club members?
• Why am I not seeing the correct membership types in the drop-down list options when adding/editing a member?

View all 8

Communicating with club members 6

• How do I send emails to my club members?
• Can I send emails with attachments to my club members?
• Can I personalise emails to my club members?
• Why are my club members not receiving the club emails?
• Can I choose which email address I email my club members from?

View all 6

Payments and Orders 13

• How do I pay the England Athletics club affiliation fee?
• How do I pay the England Athletics registration fees for my members?
• How do I set up my club to accept online membership payments?
• How do I collect online membership payments from my members?
• How do I pay an order online?

View all 13

Member Groups 6

• How do I create a group?
• How do I manage my groups?
• How do I remove group members?
• How do I email groups of members?
• How do I export a list of group members?

View all 6

My Profile 6

• How do I edit my member profile information?
• How do I change my member profile image?
• How do I check my DBS status?
• How do I change my first claim club?
• How do I apply for an 'other discipline' club?

View all 6

Club Welfare 4

• How do I check the licence status and/or qualifications of our club coaches?
• Who can I contact with regards to welfare or DBS queries?
• How do I check the licence status and/or qualifications of club officials?
• How do I track which of our club members have signed up to the UKA & HCAF Codes of Conduct?

Club Standards 14

• What are club Standards?
• Why are club standards a requirement and what does it mean for our clubs?
• Why do we have to complete the club standards checklist before we affiliate?
• Our club doesn't have all the standards in place, does that mean we can't affiliate?
• How does our club complete the club standards checklist?

View all 14