Clubs can use the online payments functionality which is built into the myAthletics portal to send email requests to your club members to pay their membership fees online via Stripe. Your members must have valid email addresses stored against their profiles in the myAthletics portal to use this functionality. You will need to set up your club Stripe account before you can start sending payment request to members.
To send payment requests to your members:
- Sign in to the myAthletics portal
- Click ‘PAYMENTS’ on the left-hand side menu
- Use the circles next to your member names to select the members that you want to send payment requests to
- On the actions panel at the bottom of the page click ‘Request Payment’
- You will be shown a list of all of the members that you are about to request payment from, please ensure that you check the member email addresses at this point and ensure they are correct so that they payment requests can be delivered. If you need to edit any of the member email addresses on this page you can do so by clicking ‘Edit’ next to that member
- Once you are happy with the list click ‘Request Payments’ at the bottom of the page
- An email will be sent to your selected club members inviting them to pay their club membership through Stripe
NB. If you membership fees include the England Athletics registration fee for athletes you should not send payment requests until on or after the 1st April each year.