Why is the membership types drop-down not showing when trying to change membership types in bulk? : England Athletics

Why is the membership types drop-down not showing when trying to change membership types in bulk? Print

Modified on: Fri, 27 May, 2022 at 10:18 AM

If you are trying to change the membership type for a large selection of members and you are not seeing the membership type drop-down option in the actions panel this will be because you have selected a member whose membership type cannot be updated.

If a member has already paid their membership or you have requested payment from a member then you cannot change their membership type and you will need to remove that specific member from your selection.

If you have requested payment from a member but then need to change their membership type you can choose to cancel their payment request or cancel the order. The member will then change back to having a payment status of 'Outstanding' and you will have the option to change their membership type.

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Why is the membership types drop-down not showing when trying to change membership types in bulk? Print

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