When allocating a membership type to a member you might see an error message on screen which states that the membership type could not be updated for that member. This will usually be due to the fact that the membership type has been set up to include the England Athletics registration fee but the member you have selected is not a competitive athlete.
You cannot assign membership types that include the England Athletics fee to members who are not set up as competitive athletes.
To change the ‘athletic status’ of your member so that they are marked as competitive:
- Click on their name from the ‘Payments to Club’ page
- You will be taken to their profile, click ‘Edit’ in the top right corner
- In the ‘Athletics Status’ column you can choose to change the member to ‘Competitive’
- Click ‘Update’ to confirm the changes